Terms of service
Last Updated: October 15, 2026
Welcome to Drapeva. These Terms of Service govern your access to and use of our website, https://www.drapeva.shop, and any purchases made through our online store.
Throughout these Terms, “Drapeva,” “we,” “us,” and “our” refer to Drapeva. “You” and “your” refer to any person who visits our website, uses our services, or purchases our products.
By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree, please do not use our website.
1. Eligibility and Website Use
By using this website, you confirm that you are legally able to enter into a binding agreement under applicable law.
You agree to use our website only for lawful purposes. You must not use our website in a way that violates applicable laws, infringes the rights of others, interferes with website operations, or attempts to gain unauthorized access to our systems.
We reserve the right to restrict or terminate access when reasonably necessary to protect our website, customers, or business, subject to applicable law.
2. Products and Product Information
Drapeva offers bath towels and other home textile products intended for everyday use.
We make reasonable efforts to display product descriptions, images, colors, sizes, materials, and other details accurately. However, colors may appear differently depending on your screen, device, and display settings.
Product availability, specifications, and prices may change without notice. We do not guarantee that every product will always be available.
Please review the product description and available specifications carefully before placing an order. If you have questions about a product, contact us before purchasing.
3. Pricing and Payment
All prices and applicable charges will be displayed during checkout. Unless otherwise stated, prices are shown in US dollars (USD).
You agree to provide accurate, complete, and current billing and payment information when placing an order.
Payments are processed through the payment methods made available at checkout. Your order may not be processed until payment authorization or confirmation is received.
We reserve the right to correct pricing or listing errors and to cancel or refuse an order when permitted by applicable law. If an order is canceled after payment has been collected, we will arrange any required refund in accordance with applicable law and our refund procedures.
4. Orders and Order Acceptance
Placing an order constitutes an offer to purchase the selected products. An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been accepted or shipped.
We reserve the right to reject, limit, or cancel orders where permitted by law, including in cases involving suspected fraud, unauthorized transactions, inventory errors, incorrect pricing, or inaccurate order information.
If we cancel an order after payment has been collected, we will notify you using the contact information provided with your order and issue any required refund.
Please verify your shipping address and order details before completing checkout.
5. Shipping and Delivery
Shipping methods, estimated delivery times, shipping charges, and any applicable restrictions will be displayed on our website or during checkout, where available.
Delivery estimates are not guarantees unless expressly stated otherwise. Delivery may be affected by carrier delays, weather, incorrect addresses, or other circumstances outside our reasonable control.
You are responsible for providing a complete and accurate shipping address. Additional costs or delivery issues resulting from an incorrect address may be your responsibility to the extent permitted by applicable law.
For information about shipping methods, processing times, and delivery expectations, please review our Shipping Policy.
6. Returns, Refunds, and Exchanges
Our return and refund conditions, including eligibility requirements, time limits, and instructions, are described in our Refund and Return Policy.
Please review that policy before making a purchase. If your order arrives damaged, defective, incorrect, or incomplete, contact us so we can review the issue and explain the available options.
Nothing in these Terms is intended to limit any consumer rights that cannot lawfully be excluded under applicable law.
7. Promotions and Discount Codes
We may offer promotional codes, discounts, or special offers from time to time. Each promotion may have its own eligibility requirements, expiration date, exclusions, and redemption conditions.
Unless the promotion states otherwise, discount codes cannot be exchanged for cash and may not be combined with other offers.
We reserve the right to modify or discontinue a promotion where permitted by applicable law. Any restrictions applicable to a promotion will be communicated where reasonably possible.
8. Intellectual Property
The content on this website, including text, graphics, logos, product images, design elements, and other materials, is owned by Drapeva or used with appropriate permission, unless otherwise indicated.
You may view and use website content for personal, non-commercial shopping purposes. You may not copy, reproduce, distribute, modify, publish, or commercially exploit our content without prior written permission, except where permitted by law.
All third-party names, trademarks, and logos remain the property of their respective owners.
9. User Communications and Submissions
If you submit a review, question, suggestion, or other content to us, you agree that it will not be unlawful, deceptive, abusive, misleading, or infringing on another person's rights.
You must not submit content that contains malicious code, confidential information belonging to others, or false statements presented as fact.
You retain any rights you have in your submissions. By submitting content, you grant us permission to use, display, reproduce, and distribute it in connection with operating and promoting our business, to the extent permitted by applicable law and subject to any rights that cannot be waived.
We may remove or decline to display submitted content when reasonably necessary or appropriate.
10. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, shipping providers, analytics tools, and other service providers.
Third-party websites and services are governed by their own terms and privacy practices. Drapeva does not control every aspect of these services and is not responsible for third-party content or practices to the extent permitted by law.
Your use of third-party services may be subject to additional terms presented by those providers.
11. Privacy and Personal Information
Our collection and use of personal information are described in our Privacy Policy.
By using our website, you acknowledge that your personal information may be processed as described in that policy and as permitted by applicable law.
Please review our Privacy Policy to understand what information we collect, how we use it, and when it may be shared with service providers.
12. Errors, Inaccuracies, and Website Availability
Occasionally, our website may contain typographical errors, inaccurate information, outdated details, or technical issues. We reserve the right to correct errors and update information when appropriate and permitted by law.
We aim to keep our website accessible, but we do not guarantee uninterrupted, secure, or error-free availability at all times.
We may update, suspend, or discontinue any part of our website or services when reasonably necessary, subject to applicable law.
13. Disclaimer of Warranties
To the fullest extent permitted by applicable law, our website and its content are provided on an “as available” and “as is” basis, except for any warranties or rights that cannot lawfully be excluded or limited.
Nothing in these Terms excludes or limits any applicable product warranty, consumer protection, or other legal right that cannot be excluded or limited under applicable law.
14. Limitation of Liability
To the fullest extent permitted by applicable law, Drapeva will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, where such limitations are legally permitted.
Nothing in these Terms limits liability where such a limitation is prohibited by law, including any non-waivable consumer rights or liability that cannot legally be excluded.
15. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable expenses arising from your unlawful use of our website, your violation of these Terms, or your infringement of another person's rights.
This section does not apply to the extent a claim results from conduct for which you cannot legally be held responsible.
16. Governing Law
These Terms are subject to applicable laws and regulations. Any governing-law or jurisdiction rules will be applied subject to mandatory consumer protection laws and other legal requirements that apply to your transaction.
Nothing in this section removes any legal rights you may have under applicable consumer protection laws.
17. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, services, or legal requirements.
When changes are made, we will update the “Last Updated” date at the top of this page. The updated Terms will apply from the date they are posted, subject to applicable law.
We encourage you to review this page periodically.
18. Contact Information
If you have questions about these Terms of Service, please contact us:
Email: support@drapeva.shop
Phone: +1 (914) 485-8640
Business Address:
2633 South Rd
Poughkeepsie, NY 12601
United States
Support Hours:
Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET)
We aim to respond to customer inquiries within 24–48 business hours.