Privacy policy

Last Updated: October 15, 2026

At Drapeva, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how Drapeva collects, uses, discloses, and protects personal information when you visit https://www.drapeva.shop, make a purchase, contact us, or otherwise interact with our services.

In this Privacy Policy, “Drapeva,” “we,” “us,” and “our” refer to Drapeva. “You” and “your” refer to visitors, customers, and other individuals whose personal information we process.

1. Personal Information We Collect

The personal information we collect depends on how you interact with our website and services.

Information You Provide

When you place an order, contact us, or interact with our store, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details and purchase history
  • Information you provide when contacting customer support
  • Other information you voluntarily submit through our website

Please do not send us payment card details or other sensitive information through ordinary email unless a secure method has been specifically provided.

Payment Information

Payments are processed through the payment providers available at checkout. These providers may collect and process payment information necessary to authorize and complete transactions.

We receive transaction-related information, such as payment status and order details, as needed to operate our store. The extent to which payment details are collected or stored by us depends on the payment method and provider.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address and general location information derived from it
  • Browser type and device information
  • Operating system
  • Pages viewed and links clicked
  • Referring website or source
  • Website interactions and usage information
  • Cookie identifiers and similar online technologies, where used

2. How We Use Personal Information

We may use personal information for the following purposes:

  • Order processing: To process purchases, payments, shipping, delivery, returns, and refunds.
  • Customer support: To respond to questions, requests, and order-related concerns.
  • Store operations: To maintain, troubleshoot, and improve our website and services.
  • Communication: To send order confirmations, shipping updates, service messages, and other transactional communications.
  • Marketing and advertising: Where permitted by law and consistent with your choices, to communicate offers, measure advertising performance, and show relevant promotions.
  • Fraud prevention and security: To detect suspicious activity, protect transactions, and help prevent misuse of our services.
  • Legal compliance: To meet applicable legal obligations and respond to lawful requests.

We do not use personal information for purposes that are incompatible with applicable law.

3. Cookies and Similar Technologies

Our website and certain service providers may use cookies, pixels, tags, and similar technologies to support website functionality, remember preferences, understand website traffic, and measure marketing performance.

These technologies may be used for purposes such as:

  • Keeping shopping cart and checkout features working
  • Remembering website preferences
  • Understanding how visitors use our store
  • Measuring advertising and promotional performance
  • Supporting personalized advertising, where enabled and permitted

You may be able to manage cookies through your browser settings and, where available, our cookie consent or privacy preference tools. Disabling certain cookies may affect website functionality.

Where required by applicable law, we will seek consent before using non-essential cookies or similar technologies.

4. How We Share Personal Information

We may disclose personal information to third parties when necessary for legitimate business purposes, including:

  • Shopify: To host and operate our online store and support e-commerce functions.
  • Payment providers: To process transactions and help prevent payment fraud.
  • Shipping and fulfillment providers: To deliver orders and support shipping-related services.
  • Technology and service providers: To provide hosting, security, customer support, analytics, and other business services.
  • Advertising and analytics partners: To measure advertising effectiveness or deliver marketing services, where applicable and permitted by law.
  • Professional advisers: Such as legal, accounting, or other advisers when reasonably necessary.
  • Authorities and other parties: When required by law, legal process, or to protect rights, safety, and security.

We do not sell personal information for money. Depending on the services and technologies enabled on our store, certain disclosures for targeted advertising or analytics may be considered “sharing,” “selling,” or targeted advertising under some privacy laws, even when no money changes hands. Where applicable, you may have the right to opt out of those activities.

We do not knowingly disclose personal information for purposes unrelated to our business operations without an appropriate legal basis.

5. Shopify and Third-Party Services

Our store is powered by Shopify, which provides the e-commerce platform used to display products, process orders, and support store operations.

Shopify and other service providers may process personal information according to their own privacy policies and the services they provide. Some service providers may process information in countries other than the country where you live.

Our website may also contain links to third-party websites or services. We are not responsible for the privacy practices of websites we do not control. We encourage you to review their privacy policies before providing personal information.

6. Advertising and Analytics

If we use advertising or analytics tools, those tools may collect information about website visits, browsing interactions, or purchases to help us understand store performance and measure advertising effectiveness.

Depending on our current setup, these services may include tools provided by advertising platforms or analytics providers.

You can manage available advertising preferences through the relevant platform settings and any privacy choices offered on our website. Where required by law, we will provide appropriate consent and opt-out mechanisms.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and meeting legal or tax obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

When personal information is no longer reasonably necessary and we are not required to retain it, we will take appropriate steps to delete it, anonymize it, or otherwise handle it in accordance with applicable law.

8. Data Security

We use reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot promise absolute security, but we take reasonable steps to protect the information handled through our store.

9. Your Privacy Rights and Choices

Depending on where you live and the laws that apply, you may have rights concerning your personal information. These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Obtain a copy of certain information in a portable format
  • Opt out of certain targeted advertising, sale, or sharing activities, where applicable
  • Withdraw consent where processing is based on consent
  • Appeal certain privacy decisions where required by law

These rights are subject to applicable legal conditions and exceptions.

To submit a privacy request, contact us using the details provided below. We may need to verify your identity before completing a request. We will respond within the time required by applicable law.

You may unsubscribe from promotional emails by using the unsubscribe instructions included in those messages. Even if you opt out of marketing emails, we may still send essential transactional or service communications related to your orders.

10. U.S. State Privacy Rights

Certain U.S. states provide residents with additional privacy rights. Depending on the applicable law and your circumstances, these rights may include access, correction, deletion, portability, and opting out of certain processing activities.

If a state privacy law applies to our handling of your information, you may exercise the rights available to you under that law by contacting us.

Where required, we will provide additional notices, opt-out mechanisms, or appeal procedures. We will not unlawfully discriminate against you for exercising applicable privacy rights.

11. Children's Privacy

Our website is intended for a general shopping audience and is not designed to knowingly collect personal information directly from children in circumstances where parental consent is legally required.

If you believe a child has provided personal information to us inappropriately, please contact us. We will review the request and take appropriate steps as required by applicable law.

12. International Data Processing

Drapeva serves customers in the United States. Depending on the services used to operate our store, personal information may be processed or stored in other countries.

Where applicable, we and our service providers will use appropriate safeguards for international transfers as required by law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. If applicable law requires additional notice or consent for a material change, we will take the required steps.

We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact us:

Email: support@drapeva.shop

Phone: +1 (914) 485-8640

Business Address:
2633 South Rd
Poughkeepsie, NY 12601
United States

Support Hours:
Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET)

We aim to respond to customer inquiries within 24–48 business hours.