Contact Us

At Drapeva, we value our customers and are happy to help with any questions about our products, orders, shipping, returns, or refunds.

If you need assistance, please contact us using the information below. We aim to respond to customer inquiries within 24–48 business hours.

Contact Information

Business Name: Drapeva

Email: support@drapeva.shop

Phone: +1 (914) 485-8640

Business Address:
2633 South Rd
Poughkeepsie, NY 12601
United States

Support Hours:
Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET)

How Can We Help?

For faster assistance, please include your order number when contacting us about an existing order.

  • Order Questions: Contact us if you need help with an order.
  • Shipping and Delivery: Ask us about shipping information or delivery updates.
  • Returns and Refunds: Please review our Return and Refund Policy for eligibility and instructions.
  • Product Questions: Contact us if you need additional information about our bath towels or other products.

Thank you for choosing Drapeva. We appreciate your support and look forward to assisting you.

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