Payment Policy
Secure and Convenient Payment Options
At Drapeva, we aim to make checkout simple, convenient, and secure. This Payment Policy explains the payment methods available when placing an order through our website.
Accepted Payment Methods
Depending on availability at checkout, we may accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Shop Pay
- Apple Pay
- Google Pay
- PayPal
- Other payment options displayed during checkout
Available payment methods may vary depending on your location, device, browser, and checkout eligibility.
Payment Processing
Payment must be successfully authorized or confirmed before an order can be processed.
Payments are handled through the payment providers available at checkout. Please ensure that your billing information and payment details are accurate when placing your order.
If your payment is declined or cannot be authorized, you may need to use another available payment method or contact your bank or payment provider for assistance.
Pricing and Currency
Unless otherwise stated, product prices on Drapeva are displayed in US dollars (USD).
Applicable shipping charges, taxes, discounts, and the final order total will be displayed during checkout before you complete your purchase.
Your bank or payment provider may apply additional fees, such as foreign transaction or currency conversion fees, depending on your account terms.
Payment Security
We use Shopify and the payment services enabled on our store to support checkout and transaction processing.
Payment information is handled according to the applicable payment provider's procedures and privacy practices. Please use the secure checkout provided on our website when making a purchase.
Never send your full payment card number, security code, or password through ordinary email or customer support messages.
Order Confirmation
After successfully placing an order, you should receive an order confirmation email containing your order details.
If you do not receive the confirmation, please check your spam or junk folder before contacting us.
An order confirmation does not necessarily mean that an order has shipped. Shipping updates will be provided separately when available.
Refunds and Payment Reversals
Approved refunds will generally be issued to the original payment method, subject to the applicable payment provider's procedures.
Please refer to our Refund and Return Policy for information about return eligibility and refund processing times.
After a refund has been processed, the time it takes for the funds to appear in your account may depend on your bank, card issuer, or payment provider.
Contact Us
If you have questions about payments, checkout, or an order, please contact us.
Email: support@drapeva.shop
Phone: +1 (914) 485-8640
Business Address:
2633 South Rd
Poughkeepsie, NY 12601
United States
Support Hours:
Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET)
We aim to respond to customer inquiries within 24–48 business hours.