Payment Policy
Thank you for choosing Drapeva.
We aim to provide a secure, convenient, and straightforward payment experience for every customer. This Payment Policy explains the payment methods available through our online store and provides information about payment processing, billing, and order confirmation.
Accepted Payment Methods
We currently accept the following payment methods, subject to availability at checkout:
- Visa
- Mastercard
- American Express
- Discover
- Shop Pay
- Apple Pay
- Google Pay
- PayPal
- Amazon Pay
- Major debit and credit cards
- Other payment options displayed during checkout
The payment methods available to you may vary depending on your device, location, eligibility, and checkout conditions.
All prices on our website are displayed in U.S. Dollars (USD).
Shopify supports credit and debit cards as well as accelerated checkout options such as Shop Pay, Apple Pay, Google Pay, and other payment methods depending on the store's configuration.
Payment Security
Your payment security is important to us.
Payments are processed through the payment providers and services available through our Shopify checkout.
Our checkout uses secure connections to help protect payment and personal information during transmission. Google requires ecommerce checkout pages to use valid SSL and to securely protect payment and personally identifiable information.
We do not ask customers to provide unnecessary payment information outside the secure checkout process.
For information about how personal information is handled, please review our Privacy Policy.
Order Confirmation
After your payment has been successfully processed:
- You’ll receive an order confirmation email with your order details.
- Your order will be prepared according to our order processing procedures.
- If you do not receive your confirmation email, please check your spam or junk folder first.
If you still cannot find your order confirmation, please contact our customer support team.
Failed or Declined Payments
If your payment cannot be completed, you may want to:
- Check that your billing information is correct.
- Confirm that your payment method is active and available.
- Check with your bank or payment provider.
- Try another payment method available at checkout.
An order cannot be processed until a valid payment has been successfully completed.
Drapeva is not responsible for delays caused by declined, rejected, or unsuccessful payment attempts.
Currency
All prices displayed on the Drapeva website are in United States Dollars (USD).
If you use a payment method or financial account associated with another currency, your bank or payment provider may apply its own currency conversion rate or fees.
Any such charges are determined by your bank or payment provider and are outside Drapeva's control.
Billing Information
Customers are responsible for providing accurate billing and contact information during checkout.
Incorrect or incomplete information may result in:
- Payment authorization issues
- Order processing delays
- Difficulty contacting you about your order
Please review your information carefully before completing your purchase.
Order Review and Fraud Prevention
To help protect customers and our business, orders and payments may be subject to standard payment-provider security checks.
Drapeva may review an order when information provided during checkout appears inconsistent or when a payment provider identifies a potential security concern.
If an order cannot be successfully authorized or verified, the order may be delayed, cancelled, or refunded as appropriate.
We do not guarantee that every transaction will be approved.
Contact Us
If you have questions about payment, billing, or an order, please contact us:
Email: support@drapeva.shop
Phone: +1 408-298-1970
Business Address:
Drapeva
10385 San Sevaine Way, Suite B
Jurupa Valley, CA 91752
United States
For additional assistance, please visit our Contact Us page.
Payment Information and Your Privacy
Payment-related information is handled through the payment services used by our store.
For more information about how your personal information is collected, used, and protected, please review our Privacy Policy.
Thank You for Choosing Drapeva
Thank you for shopping with Drapeva. We appreciate your business and aim to provide a clear and straightforward checkout experience.